What's the production lead time?
Normally it's about 30 days. For urgent orders, we offer a fast-track option of 10-15 days.
Can I get a 3D rendering for confirmation before placing an order?
Yes. It can be sent to you in as little as 0.5 hour for quick confirmation.
What is the warranty for your products?
Our products come with a comprehensive 5-year warranty for your peace of mind.
What is your minimum order quantity (MOQ)?
For EXW terms, the MOQ is 10 sets per model/size/color. For FOB terms, the MOQ is a full container.
What should I do if the item is damaged upon receipt?
We provide loading photos for every shipment. If damage occurs, please provide photos and videos; we will provide solutions within 8 hours.
What are the transportation methods?
We ship by sea via Nansha Port or Shekou Port. Due to the size and weight of furniture products, ocean shipping is the standard delivery method.